Legal

Privacy Policy

Last updated: 3 October 2026

This policy explains how b2bsaas.co.uk ("we", "us" and "our") handles personal data when you visit our website, submit an enquiry, use an account or dashboard, buy a service, join a marketplace conversation, or otherwise work with us. We aim to process personal data fairly and transparently under the UK General Data Protection Regulation and the Data Protection Act 2018.

Who controls your data

b2bsaas.co.uk is responsible for deciding how personal data described in this policy is used. Privacy questions and rights requests can be sent to b2bsaas.co.uk@gmail.com or discussed by phone on +44 7495 772236.

Information we collect

We may collect your name, business contact details, company, website, job role, enquiry details, project requirements and communications. If you create an account, we also process account identifiers, profile information, sign in records, service activity, support messages, listings, orders and billing related records.

When you use the website, technical information may be recorded, including device and browser information, approximate location derived from an internet address, pages viewed, referral source, interactions and diagnostic logs. We do not need or ask for special category data for ordinary enquiries.

How we receive information

Information may come directly from you, from an authorised colleague, through website forms and chat, through account activity, from payment and authentication providers, or from analytics and security tools. We may also use business information available from public professional sources when conducting relevant business outreach.

Why we use personal data

We use personal data to answer enquiries, assess fit, prepare proposals, deliver SEO, paid marketing, digital PR and web development services, operate accounts and marketplace features, process orders, provide support, maintain security, improve our website and services, keep business records, and comply with legal obligations.

Our legal bases may include taking steps at your request before a contract, performing a contract, complying with law, and our legitimate interests in operating, securing and improving the business. Where consent is legally required, such as for certain non essential cookies or direct marketing, you may withdraw it.

Marketing communications

We may send relevant service communications where you have requested them or where permitted for business contacts. You can ask us to stop marketing at any time. Service, security, billing and account messages may still be necessary while you use our services.

Who we share information with

We may use carefully selected providers for website hosting, cloud storage, authentication, analytics, communications, project delivery and payments. We share only what is reasonably needed for their role. We may also disclose data to professional advisers, authorities or a buyer of the business where legally required or appropriately protected.

Client project data may be shared with approved delivery partners where the agreed work requires it. We do not sell personal data.

International transfers

Some providers may process data outside the UK. Where this happens, we use an appropriate transfer mechanism or rely on another legally recognised safeguard and review the provider's protections.

Retention

We keep enquiry records for as long as reasonably needed to manage the relationship and follow up. Client, transaction and contractual records may be retained for the contract period and afterwards where needed for tax, accounting, dispute or legal purposes. Account and support information is deleted or anonymised when no longer needed, subject to legitimate record keeping requirements.

Security

We use reasonable organisational and technical measures designed to protect information against unauthorised access, loss, alteration or disclosure. No online system is completely risk free, so users should protect their credentials and tell us promptly about suspected misuse.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, objection or portability. You may also withdraw consent and complain to the UK Information Commissioner's Office. We may need to verify your identity before responding, and some rights have legal exceptions.

Children

Our business services are not directed to children, and we do not knowingly collect personal data from children through the website.

External links and updates

Our site may link to websites we do not control. Their privacy practices are their responsibility. We may update this policy as our services or legal obligations change; the date above shows the latest version.

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